Shopping
We deliver across India through trusted courier partners. Shipping is free on every order, with no minimum. International shipping is not available yet, but write to info@anikijewellery.com if you are outside India and we will try to help.
Orders are dispatched within 1 to 2 working days. Metro cities usually receive orders in 3 to 5 working days, and the rest of India in 5 to 8. Personalised pieces need 2 to 3 extra days for engraving.
A tracking link is sent to your email and phone the moment your order ships. If the tracking shows no movement for 48 hours, contact us and we will follow up with the courier for you.
Tick “Is this a gift?” on the product page and add your message. We include it with the order.
Yes. For Diwali and other occasions we put together customised group hampers for orders of 10 pieces and above. Message us on WhatsApp or write to info@anikijewellery.com with what you need and we will plan it with you.
Yes. Every piece is lightweight and made for children, with clasps designed to hold through a school day but open easily for a parent. Neck pieces are suitable from age 1 and up. Pieces with small parts should always be worn with a parent nearby.
Payment
UPI, all major credit and debit cards and net banking. Online payments are processed by a secure payment gateway; we never see or store your card details.
No, we do not offer cash on delivery. Every order is paid online by UPI, card or net banking, and shipping is free on every order.
Yes. Payments run through a PCI-compliant gateway over an encrypted connection. ANIKI never receives your card number, CVV or UPI PIN at any point.
An order invoice is emailed automatically with every order confirmation. Need it in a different name? Reply to the confirmation email and we will reissue it.
Orders & Exchanges
Add pieces to your cart, head to checkout, fill in your delivery address and pay. You will get a confirmation email right away. No account is needed, though creating one makes tracking and reordering easier.
Yes, any time before it ships. Use the contact form or email info@anikijewellery.com with your order number. Once an order is dispatched it cannot be changed, but you can request a free exchange after delivery.
We do not offer refunds or returns for change of mind. What we do offer is a free exchange within 7 days of delivery, as long as the piece is unworn and in its original box. ANIKI pays the shipping both ways. Earrings can only be exchanged if they are unworn and still sealed, for hygiene reasons. If a piece arrives damaged or incorrect, we replace it free. Full details are in our Refund & Exchange Policy.
Tell us within 48 hours with a photo and we ship a replacement immediately at no cost. An unboxing video makes claims faster, but a clear photo works too.
Wipe pieces with a soft cotton cloth after wear, keep them off in the swimming pool, and store each piece in its ANIKI pouch. Our journal has a full care guide for silver pieces.