Last updated: 12 August 2026
This website is operated by Anjali Bhavesh Bhadawat, trading as ANIKI. This policy sets out how, where and when we ship orders placed on anikijewellery.com. It forms part of our Terms & Conditions.
Shipping at a glance
| Order processing / dispatch time | 1 to 2 working days from payment confirmation |
| Delivery time, metro cities | 3 to 5 working days after dispatch |
| Delivery time, rest of India | 5 to 8 working days after dispatch |
| Total time from order to delivery | 4 to 10 working days |
| Shipping charge | Free on every order, no minimum. Shipping is included in the product price. |
| Shipping on exchanges | Free, both ways, paid by ANIKI |
| Where we ship | All serviceable pin codes across India. No international shipping at present. |
1. Where we ship
We ship across India. We do not ship internationally at present. If you are outside India and would like an ANIKI piece, write to info@anikijewellery.com and we will tell you what is possible.
Delivery is subject to your pin code being serviceable by our courier partners. If it is not, we will contact you and refund the order in full.
2. Shipping charges
- Shipping is free on every order across India, with no minimum order value. The cost of shipping is already included in our product prices, so you never see a separate delivery charge at checkout.
- Shipping is calculated and shown at checkout before you pay. There are no charges added after payment.
- Exchanges ship free both ways. See our Refund & Exchange Policy.
3. Order processing
Orders are packed and dispatched within 1 to 2 working days of payment confirmation. Working days are Monday to Saturday, excluding public holidays.
Orders placed on a Sunday or a public holiday are processed on the next working day. During festive periods, new launches and sale events, dispatch may take an extra day or two, and we will say so on the website when that is the case.
4. Delivery timelines
Once dispatched, delivery usually takes:
- 3 to 5 working days for metro cities,
- 5 to 8 working days for the rest of India.
These are estimates from our courier partners, not guarantees. Weather, strikes, local restrictions and courier delays can extend them. The delivery estimate shown on a product page is calculated from these timelines.
5. Tracking your order
When your order is dispatched we email you the courier name and tracking number. Tracking usually starts updating within 24 hours of dispatch.
You can also check the status any time on our Order Tracking page, or write to info@anikijewellery.com with your order number.
6. Delivery attempts and failed deliveries
Our courier partners normally make up to three delivery attempts. Please make sure:
- the delivery address is complete and includes a landmark and pin code,
- the phone number you give is reachable, since couriers call before delivery.
If a parcel is returned to us because the address was incomplete, nobody was available across all attempts, or delivery was refused, we will contact you. You may either have it reshipped by paying the shipping charge again, or receive a refund of the order value after deducting the original shipping cost.
7. Damaged or tampered parcels
If a parcel arrives visibly damaged, torn or opened, please refuse the delivery where you can, and tell us within 48 hours at info@anikijewellery.com with photographs of the packaging. An unboxing video helps a great deal when we raise a claim with the courier. We will replace the order free of charge.
8. Lost parcels
If tracking has not moved for 7 working days, write to us. We will raise an enquiry with the courier. If the parcel is confirmed lost, we send a free replacement, or refund you in full if the piece is no longer available.
9. Contact
For anything to do with shipping or delivery:
Grievance Officer: Anjali Bhavesh Bhadawat
Email: info@anikijewellery.com
Response time: within 2 working days, Monday to Saturday